Jo Shanmugalingam is the Second Permanent Secretary at the Department for Transport, and she spoke to us about what a Modern Civil Service means to her.
If you’re checking your pay, changing jobs, viewing your state pension forecast or claiming Child Benefit, where do you go for the right information? Rather than wading through paperwork or picking up the phone, the HMRC app is becoming a …
What does A Modern Civil Service mean to you? It means a number of things. I'm part of the Government People Group so for me, A Modern Civil Service is all about people. Within the Civil Service we have …
We’re delighted to announce our new A Modern Civil Service hub launched on 20 May 2024, thanks to an amazing collaborative effort across government. As part of building a skilled, innovative and ambitious Civil Service, we’ve launched a brand new …
Neil Couling, DWP Change and Resilience Director General and Senior Responsible Owner Universal Credit, spoke with Deepa Thomas-Sutcliffe from the Modernisation and Reform Unit about what A Modern Civil Service means to him, as well as how he sees reform …
Over the last month we have been focusing on the topic of what it means to be an ambitious civil servant, and how programmes across departments are helping us deliver outstanding service to the public. In our recent newsletter, we …
Environmental principles — how does it fit into the vision for a Modern Civil Service? A Modern Civil Service is about being skilled, innovative and ambitious – and equipped for the future. The environmental principles duty is an excellent example …
Fraud accounts for around 38% of all estimated crime in England and Wales, that’s nearly one in 17 adults who fall victim to fraud every year, and the cost of fraud to society is estimated to be £6.8 billion a …
Hello! Welcome to another interview in the Meet the Modern Civil Service series. The aim of this series is to showcase the people in the civil service who are driving innovation, whether that be through being a learning champion, …
It's an odd word with a huge impact and a key part of building A Modern Civil Service. Interoperability means making it easier for different departments to work together, unlocking potential and getting rid of things that slow the job …