Neil Couling, DWP Change and Resilience Director General and Senior Responsible Owner Universal Credit, spoke with Deepa Thomas-Sutcliffe from the Modernisation and Reform Unit about what A Modern Civil Service means to him, as well as how he sees reform …
Over the last month we have been focusing on the topic of what it means to be an ambitious civil servant, and how programmes across departments are helping us deliver outstanding service to the public. In our recent newsletter, we …
Guest blog by Sam Lister, Director General at DCMS When thinking about the different kinds of jobs civil servants do, you might be surprised that these include organising a major international sporting event. An evaluation report published in April marked …
Fraud accounts for around 38% of all estimated crime in England and Wales, that’s nearly one in 17 adults who fall victim to fraud every year, and the cost of fraud to society is estimated to be £6.8 billion a …
It's an odd word with a huge impact and a key part of building A Modern Civil Service. Interoperability means making it easier for different departments to work together, unlocking potential and getting rid of things that slow the job …
A Modern Civil Service is our vision of a skilled, innovative and ambitious organisation equipped for the future. We've discussed what we mean by skilled and innovative, but what does ‘building an Ambitious Civil Service’ mean? Almost everyone has heard …
The Operational Delivery Profession (ODP) is the largest of the 28 government professions, making up over half of the Civil Service. More than 255,000 members work in operational delivery roles across nearly every department. The profession is the face of …
