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Lessons from the Government Property Agency’s One Big Thing: How Small Changes are making a big impact

A guest blog by Stuart Watts, Head of Customer Insights and Workplace Change at the GPA Imagine if one small change to how your team works could save hours each week, or spark fresh, creative ideas. At the Government Property …

Upskilling Senior Civil Servants with the Digital Excellence programme

Civil Servants from the Digital & Data team

Guest blog from Olga Winkle, Learning Delivery Manager, Central Digital & Data Office An online learning programme created specifically to upskill Senior Civil Servants with digital, data and technology skills. The Modern Civil Service agenda set out Digital and Data …

One Big Thing 2024: One Big Thing starts with One Small Change

We are excited to announce that One Big Thing - our annual initiative to drive cross-Civil Service action around a shared priority - is back on 14 October 2024! Last year's focus on data skills was a tremendous success, with …

Events 101: Top Tips for Running Civil Service Events

People sitting around circular tables at an awards show.

A guest blog from James Grove, Events Manager, Operational Delivery Profession team Being an Event Manager in the Civil Service is quite unusual. I’m very lucky that I get to spend my time meeting people from across government and showcasing …

Meet the Modern Civil Service: Alexandra Whiteley, Head of Events

Meet the Modern Civil Service: Alexandra Whiteley, Head of Events

Alexandra Whiteley, Head of Events, Cabinet Office, spoke with Deepa Thomas-Sutcliffe from the Civil Service Strategy Unit, about what A Modern Civil Service means to her, as well as how large-scale events like Civil Service Live benefit the Civil Service. …

Transforming tax: millions now using the HMRC app

If you’re checking your pay, changing jobs, viewing your state pension forecast or claiming Child Benefit, where do you go for the right information? Rather than wading through paperwork or picking up the phone, the HMRC app is becoming a …

Did you know...? The Operational Delivery Profession

Colleagues standing in an office, smiling and speaking to each other

The Operational Delivery Profession (ODP) is the Civil Service’s largest profession, with its members making up over half of the Civil Service workforce. They provide services to millions of citizens at home and abroad. It’s likely that you’ll find ODP …

Meet the Modern Civil Service: Neil Couling

Neil Couling, DWP Change and Resilience Director General and Senior Responsible Owner Universal Credit,  spoke with Deepa Thomas-Sutcliffe from the Modernisation and Reform Unit about what A Modern Civil Service means to him, as well as how he sees reform …