If you’re checking your pay, changing jobs, viewing your state pension forecast or claiming Child Benefit, where do you go for the right information? Rather than wading through paperwork or picking up the phone, the HMRC app is becoming a …
We’re delighted to announce our new A Modern Civil Service hub launched on 20 May 2024, thanks to an amazing collaborative effort across government. As part of building a skilled, innovative and ambitious Civil Service, we’ve launched a brand new …
Neil Couling, DWP Change and Resilience Director General and Senior Responsible Owner Universal Credit, spoke with Deepa Thomas-Sutcliffe from the Modernisation and Reform Unit about what A Modern Civil Service means to him, as well as how he sees reform …
Over the last month we have been focusing on the topic of what it means to be an ambitious civil servant, and how programmes across departments are helping us deliver outstanding service to the public. In our recent newsletter, we …
Guest blog by Sam Lister, Director General at DCMS When thinking about the different kinds of jobs civil servants do, you might be surprised that these include organising a major international sporting event. An evaluation report published in April marked …
Hello! Welcome to another interview in the Meet the Modern Civil Service series. The aim of this series is to showcase the people in the civil service who are driving innovation, whether that be through being a learning champion, …
Hello! Welcome to another interview in the Meet the Modern Civil Service series. The aim of this series is to showcase the people in the civil service who are driving innovation, whether that be through being a learning champion, embracing …
A guest blog by Stuart Laws, Portfolio and Outreach Assistant Head, Defence Innovation Unit. Innovation is the lifeblood of change, but how can it be harnessed effectively within government departments? In this blog post, we'll explore the concept of challenge-driven …
Guest blog by Ross Middleham, Creative Lead at the Met Office. At the Met Office, one of our core values is that ‘we keep evolving’. We are constantly horizon-scanning for ways to make improvements and deliver value. So in August 2023, …
Guest blog by Mike Potter, Government Chief Digital Officer. At the end of last year, the Central Digital and Data Office (CDDO) launched Government Digital and Data, a community of experts leading digital transformation in government. Together, we are a …