If you’re checking your pay, changing jobs, viewing your state pension forecast or claiming Child Benefit, where do you go for the right information? Rather than wading through paperwork or picking up the phone, the HMRC app is becoming a …
The Operational Delivery Profession (ODP) is the Civil Service’s largest profession, with its members making up over half of the Civil Service workforce. They provide services to millions of citizens at home and abroad. It’s likely that you’ll find ODP …
Neil Couling, DWP Change and Resilience Director General and Senior Responsible Owner Universal Credit, spoke with Deepa Thomas-Sutcliffe from the Modernisation and Reform Unit about what A Modern Civil Service means to him, as well as how he sees reform …
A guest blog by Serena Nüsing, Senior Service Designer in the Policy Profession Unit Are you a civil servant who’s passionate about improving policy capability at an organisational level? Do you want to know if your organisation is best set …
It's an odd word with a huge impact and a key part of building A Modern Civil Service. Interoperability means making it easier for different departments to work together, unlocking potential and getting rid of things that slow the job …
A guest blog by Stuart Laws, Portfolio and Outreach Assistant Head, Defence Innovation Unit. Innovation is the lifeblood of change, but how can it be harnessed effectively within government departments? In this blog post, we'll explore the concept of challenge-driven …
Guest blog by Ross Middleham, Creative Lead at the Met Office. At the Met Office, one of our core values is that ‘we keep evolving’. We are constantly horizon-scanning for ways to make improvements and deliver value. So in August 2023, …
Guest blog by Mike Potter, Government Chief Digital Officer. At the end of last year, the Central Digital and Data Office (CDDO) launched Government Digital and Data, a community of experts leading digital transformation in government. Together, we are a …
Sheffield is home to the first government Policy Campus outside of Whitehall. As part of the Places for Growth programme, the Civil Service is delivering a range of Government Hub sites across the UK as well as relocating 22,000 roles …
Hello! Welcome to the third interview in the Meet the Modern Civil Service series. The aim of this series is to showcase the people in the civil service who are innovating change, whether that be through being a learning …
