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Operational Delivery

Events 101: Top Tips for Running Civil Service Events

People sitting around circular tables at an awards show.

A guest blog from James Grove, Events Manager, Operational Delivery Profession team Being an Event Manager in the Civil Service is quite unusual. I’m very lucky that I get to spend my time meeting people from across government and showcasing …

Meet the Modern Civil Service: Carol Bernard

Carol Bernard, Executive Director, Line Management Capability

  What does A Modern Civil Service mean to you?  It means a number of things. I'm part of the Government People Group so for me, A Modern Civil Service is all about people. Within the Civil Service we have …

Did you know...? The Operational Delivery Profession

Colleagues standing in an office, smiling and speaking to each other

The Operational Delivery Profession (ODP) is the Civil Service’s largest profession, with its members making up over half of the Civil Service workforce. They provide services to millions of citizens at home and abroad. It’s likely that you’ll find ODP …

Meet the Modern Civil Service: Neil Couling

Neil Couling, DWP Change and Resilience Director General and Senior Responsible Owner Universal Credit,  spoke with Deepa Thomas-Sutcliffe from the Modernisation and Reform Unit about what A Modern Civil Service means to him, as well as how he sees reform …

Delivery mission book club: great reads to boost your productivity

A wooden owl reading a book

Over the last month we have been focusing on the topic of what it means to be an ambitious civil servant, and how programmes across departments are helping us deliver outstanding service to the public. In our recent newsletter, we …

Birmingham 2022 Commonwealth Games - delivering the highest quality global events with big local impact

Ozzy the bull at the Birmingham 2022 Commonwealth Games.

Guest blog by Sam Lister, Director General at DCMS When thinking about the different kinds of jobs civil servants do, you might be surprised that these include organising a major international sporting event. An evaluation report published in April marked …

Stop! Think Fraud: Home Office-led campaign empowers people to protect themselves against fraud

Stop! Think Fraud advert from the Home Office

Fraud accounts for around 38% of all estimated crime in England and Wales, that’s nearly one in 17 adults who fall victim to fraud every year, and the cost of fraud to society is estimated to be £6.8 billion a …

What the heck is 'Interoperability'?

It's an odd word with a huge impact and a key part of building A Modern Civil Service. Interoperability means making it easier for different departments to work together, unlocking potential and getting rid of things that slow the job …

Skilled: ODP Fest 2023 - A Celebration of Learning

ODP logo

The Operational Delivery Profession (ODP) is the largest of the 28 government professions, making up over half of the Civil Service. More than 255,000 members work in operational delivery roles across nearly every department. The profession is the face of …