https://moderncivilservice.blog.gov.uk/2025/11/10/five-reasons-to-join-the-operational-delivery-profession-and-power-up-your-civil-service-career/

Five reasons to join the Operational Delivery Profession and power up your Civil Service career!

If your role involves direct service, case work, processing, telephony, or enforcement, or supports those that do, the Operational Delivery Profession (ODP) is your professional home. The essential services you provide connect government policy to real-life impact every single day. As civil servants, we are expected to invest in our skills to continually improve and deliver the best outcomes for the public. Joining the ODP is the easiest and fastest way to meet this commitment, providing specialised support for the essential work you do. This is an 'open membership' profession, that requires no qualifications or HR process to join. You can also become a member if ODP is your secondary profession.

Here are five reasons to register with the ODP today!

Why join the Operational Delivery Profession?

1. Get a clear career roadmap with the Professional Skills Framework

Stop guessing about your next move. As an ODP member, you gain access to the Professional Skills Framework. This tool is your comprehensive career roadmap, showing you exactly what skills you need for different ODP roles and the specific development pathways to acquire them. Invest five minutes to join and gain a clear path for your entire career.

2. Get matched with a mentor, coach or buddy in minutes

Need advice, guidance, or just a friendly chat? The ODP makes it easy. Use LISTR, the ODP's online mentoring, coaching, and buddying tool. LISTR can match you with an experienced mentor, coach, or buddy across the Civil Service in minutes, providing you with bespoke support and advice based on your skills and needs.

3. Access learning and development on demand

Your development shouldn't disrupt your operational schedule. As an ODP member, you get immediate access to specialised learning resources whenever you need them. This includes a vast e-library and a wealth of online resources covering everything from digital skills to wellbeing - all available to you 24/7.

4. Learn and share best practice in the Centre of Excellence

The ODP is a living community. As a member, you get access to the Centre of Excellence, a dedicated space to share and learn the best operational practice from colleagues in similar roles across different government departments. By connecting, you help drive innovation and ensure the whole Civil Service delivers in the best way possible.

5. Celebrate and get inspired

Do you know a colleague (or team) doing an exceptional job, innovating, or showing outstanding excellence? They can be recognised! ODP members are eligible for the annual ODP Awards, which celebrate the incredible achievements and impact within the profession. It’s the perfect way to shine a spotlight on the vital work you and your colleagues do every day but also to find the most inspiring stories and ideas that will be most relevant to your every day work.

Ready to unlock your potential?

How to get started:

  1. Visit the ODP page on the Modern Civil Service hub to learn more.
  2. Register with the ODP profession following the button on the page. It’s a simple page registration and doesn’t involve any HR processes.
  3. Additionally: Discuss your professional skills with your line manager. Make profession membership a key part of your next career development conversation.

Sharing and comments

Share this page

Leave a comment

We only ask for your email address so we know you're a real person

By submitting a comment you understand it may be published on this public website. Please read our privacy notice to see how the GOV.UK blogging platform handles your information.