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Did you know...? The Operational Delivery Profession

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The Operational Delivery Profession (ODP) is the Civil Service’s largest profession, with its members making up over half of the Civil Service workforce. They provide services to millions of citizens at home and abroad. It’s likely that you’ll find ODP …

Meet the Modern Civil Service: Neil Couling

Neil Couling, DWP Change and Resilience Director General and Senior Responsible Owner Universal Credit,  spoke with Deepa Thomas-Sutcliffe from the Modernisation and Reform Unit about what A Modern Civil Service means to him, as well as how he sees reform …

Delivery mission book club: great reads to boost your productivity

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Over the last month we have been focusing on the topic of what it means to be an ambitious civil servant, and how programmes across departments are helping us deliver outstanding service to the public. In our recent newsletter, we …

Birmingham 2022 Commonwealth Games - delivering the highest quality global events with big local impact

Ozzy the bull at the Birmingham 2022 Commonwealth Games.

Guest blog by Sam Lister, Director General at DCMS When thinking about the different kinds of jobs civil servants do, you might be surprised that these include organising a major international sporting event. An evaluation report published in April marked …

Meet the Modern Civil Service: Jim Harra

  Hello! Welcome to another interview in the Meet the Modern Civil Service series. The aim of this series is to showcase the people in the civil service who are driving innovation, whether that be through being a learning champion, …

Skilled: ODP Fest 2023 - A Celebration of Learning

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The Operational Delivery Profession (ODP) is the largest of the 28 government professions, making up over half of the Civil Service. More than 255,000 members work in operational delivery roles across nearly every department. The profession is the face of …